Terms of Service

No "legalese", No BS. We promise!

ProductHero of Maurizio Betti ("ProductHero") provides the online Web Application at https://producthero.app (the "Service") and other related services subject to your compliance with the terms and conditions ("Terms of Service/TOS") set forth below.

ProductHero reserves the right to update and modify the TOS at any time without notice. Updates and Features that might be added to the Service will be subject to the TOS. Should you continue to use the Service after any modifications, this will constitute your agreement to such modifications.

1. Description of the Service

ProductHero is an embeddable widget for providing product updates and customer support. The use of the Service is at your sole risk. The service is provided on "as is" and "as available" basis, however ProductHero will do all it can to provide you with a 99% uptime of the service.

2. Eligibility

You must be at least 18 years old to use this Service. You must provide a valid email address, and any other required information to complete the sign-up process.

3. Payment Terms

In case your company requires a paid subscription plan, you need a valid credit card to use the service. The service is billed in advance on a monthly or yearly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade accounts, or for months unused with an open account. All fees are exclusive of all taxes or duties imposed by governing authorities. You alone are responsible for payment of all such taxes or duties. In case of an upgrade or a change of your subscription plan your credit card will be charged on the same day with the new amount (according the the newly selected plan) for the remaining days in your billing cycle (the number of days between the day when the change has been made and date that you initially set up your subscription).

4. Modification to Fees and Services

ProductHero reserves the right to change Service fees upon 30 days notice from us. ProductHero reserves the right to discontinue the Service of any account upon 30 days notice by us.

5. Your Responsibility

By singing up and using the Service you accept and agree our Privacy Policy. You will indemnify and hold ProductHero and its affiliates, agents and employees harmless from and against any and all loss, liability, and expense (including reasonable attorney’s fees) suffered or incurred by reason of any claims, proceedings or suits based on or arising out of the use of the Service.

6. Cancellation and Termination

You are solely responsible for the proper cancellation of your account. You can cancel your subscription plan at any time by accessing the "Subscription and Billing" page and clicking the "Cancel Subscription" link following the on-screen instructions. Alternatively can you Delete your account, this will trigger an automatic cancellation of your subscription plan. Any other way of communicating cancellations is not considered. There will be no refunds if you cancel the Service before the end of your current, paid-up month, and you will not be charged thereafter. There is no cancellation fee. Cancellation is immediate. If you delete your account all of your Content will be immediately deleted from our records.

The TOS constitutes the entire agreement between you and ProductHero and governs your use of the Service.

Last updated on Januar 14th, 2019

ProductHero by Maurizio Betti, individual company n° 09111/23672 at FinanzAMT Konstanz

Address: Bruder-Klauß-Str. 16, 78467 Konstanz (Germany) - Phone: +49 7531 9766089 - Email: info@producthero.app

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